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FAQs

In case you would like to know a little more...

What does Coastal Washing Machine Hire offer?

We provide appliance rental services — including washing machines, and tumble dryers (vented and condensing) — across the North East of England.

Why should I rent instead of buying?

There are some key benefits to renting over purchasing a machine...

  • Rental gives you “Peace of mind” as any broken or faulty machine will be replaced within 48 hours. 

  • Delivery and installation to your existing plumbing is free. 

  • Evening and weekend delivery options.

What are the rental terms / contract details?

  • There is a 12-month contract for all machines. 

  • If you wish to end the contract early, you simply forfeit your deposit and the machine will be collected.

  • Installation is £30, plus first month’s rent. 

  • After that, payments are taken weekly or monthly via direct debit. 

  • No credit check required — only proof of ID at the delivery address, a signed contract and direct debit form.

What are the service inclusions?

With Coastal you get:

  • Free repairs when required. 

  • Free replacements in case of breakdown. 

  • Free delivery to your door. 

  • Free installation onto your existing plumbing. 

  • A “minimum-hassle” contract and fast service.

Which areas do we cover?

Service available across the North East, including... Newcastle upon Tyne, Gateshead, Sunderland, Durham, North & South Shields, Jarrow, Hartlepool, Middlesbrough, Stockton-on-Tees and Darlington.

What if the machine breaks down or I have a problem?

Coastal aim to replace any broken or faulty machine within 48 hours.

Do I need to do any installation or plumbing work?

No — installation onto your existing plumbing is included free of charge.

Please note: Existing plumbing needs to be in good working order in order for installation to take place.

What happens if I stop the contract before 12 months?

If you end the contract early, you forfeit any payments and Coastal will collect the machine to terminate the contract.